This webhook will be called when one or more orders have been cancelled. The request from the webhook would look like this:
{
"webhookId": "6a2d206c1b4fe50049z054ec",
"name": "cancelOrder",
"sent": "2026-06-13T09:18:36.789Z",
"created": "2026-06-13T09:18:36.804Z",
"data": [
{
"orderId": "6a2ab19f20e3cf00494bb569",
"orderNumber": "XYZ-00004877",
"status": "canceled",
"tntKey": "0d0155e2-5a13-x23d-817e-75fb3a307d1b",
"tntShortUrl": "https://u.dropboy.com/xxxx",
"historyId": "6a2d206c462edr005e731475"
}
]
}The data contains:
| Key | Description |
|---|---|
| orderId | The id of the created order. |
| orderNumber | The order number the order have been given. |
| status | The requisition the order have been given. |
| tntKey | The key that can be used to create the Track & Trace link |
| tntShortUrl | The link to this orders Track & Trace page |
| historyId | The ID of the history update entry |
If orderNumber is not set, it will not be in the payload.